Overview
Currently we only deliver inside the United Kingdom.
Shipping Method
Orders are usually shipped using DPD, Furdeco and Route 1.
Handling time: 1-2 days (Monday – Friday)
Delivery Time: Handling time + Transit time
Standard Shipping: 3-5 Working Days - Free Shipping
Express Shipping: 1 Working Day - £4.95 For Seating & £12.95 For Furniture
Installation / Pre Built services: - PRICES SHOWN ON CHECKOUT AND MAY VARY
Our Order cut-off Time: 5 PM
Shipping Rate: Free Shipping
Shipping Status
You'll get an email with your tracking details as soon as your purchase ships. Don't worry if you don't immediately get a shipment confirmation email. We will make sure to deliver the items by the delivery date or dates specified at checkout because we are aware of them.
We are prepared to offer you the finest services.
Contact Us
Our delivery services in detail
The services below are the ones you can choose at checkout, priced from the store itself, so they always match what you are charged.
Where we deliver
We deliver within the United Kingdom. Delivery charges are worked out from the items in your basket and shown at checkout before you pay.
If you are ordering for the Scottish Highlands or Islands, Northern Ireland, the Isle of Man or the Channel Islands, or for an address with restricted access, please contact us on 0330 043 4114 or sales@furnitureforbusiness.co.uk before ordering so we can confirm the service and the timescale.
Orders are usually delivered by DPD, Furdeco and Route 1, depending on the product and where it is going.
Standard delivery
Standard delivery on stocked seating and furniture takes 3 to 5 working days and is free on orders over £29.99.
On orders under £30 a delivery charge of £5 applies.
Next working day, pre-built and installation services are charged per item, as set out below.
The charge that applies to your order is worked out and shown at checkout before you pay.
Faster delivery and extra services
Next working day delivery on stocked items: £4.95 per seating item and £12.95 per furniture item. Order by 5pm.
Installation service: £25.95 per seating, upholstered or furniture item. Our team delivers, unpacks, assembles and positions the furniture and takes the packaging away. Allow 5 to 10 working days so the visit can be booked in with you.
Chairs delivered fully assembled: £20 per chair on standard delivery (3 to 5 working days), or £37.95 per chair for next working day.
Upholstered and made-to-order items are delivered at no extra charge, on the longer lead times below.
A small number of products are priced on application. Please contact us for a delivery quote before ordering.
VAT on delivery
Delivery charges and the free delivery threshold on this page are shown excluding VAT. VAT at 20% is added to delivery in the same way as it is to the goods, and the full amount including VAT is shown at checkout before you pay.
Lead times
Lead times are quoted in working days, which means Monday to Friday, excluding bank holidays. Orders placed before 5pm are processed the same working day.
Stocked items: 3 to 5 working days as standard, or the next working day if you choose next day delivery.
Fully assembled chairs: 3 to 5 working days, or the next working day on the next day service.
Installation orders: 5 to 10 working days, so we can book the fitting in with you.
Upholstered items: 5 to 10 working days, because the fabric is applied to order.
Made to order: 5 to 10 working days for furniture with cut-outs for power or cables, and 15 to 20 working days for design soft seating, special colourways, screen systems and acoustic products.
Where an item is made to order we will confirm the lead time with you before your order is accepted.
How your order arrives
Most furniture is delivered flat-packed unless the product page says otherwise. Seating is normally supplied ready to use.
Delivery is made to your main access point or kerbside, depending on the product and the quantity. The driver will not carry goods into your building, upstairs or to a particular room unless you have bought the installation service.
Access: please check before you order
Please make sure the goods will fit through doorways, corridors, stairwells and lifts on the route to where they are going, and that there is somewhere for a large vehicle to park. If access is restricted, tell us in advance so we can plan around it.
Tracking, and changing a delivery date
You will receive an email with tracking details as soon as your order is dispatched. Do not worry if it does not arrive straight away; it follows once the carrier has collected.
If you need to move a delivery date, contact us as early as you can and we will do our best to accommodate you.
If delivery is delayed
Unless we have agreed a longer period with you, we will deliver within 30 days of the day your order is accepted. If we miss that, you may treat the contract as at an end and we will refund you in full.
Where a made-to-order lead time is longer than 30 days, that longer period is the agreed delivery period and you will have been told about it before you ordered.
We are not responsible for delays caused by events outside our reasonable control, but we will contact you as soon as we can to agree what happens next.
Damaged or missing items
Please check your delivery when it arrives. Tell us about visible damage, shortages or incorrect items within 7 days of delivery, ideally with a photograph, so we can put it right quickly and raise it with the carrier. Full detail is on our
Returns and Refunds page.
